Return & Refund Policy

Return & Refund Policy

Last Updated: March 6, 2026

Thank you for choosing Direct Moi.

This Return & Refund Policy outlines the conditions under which refunds may be issued for services provided through our platform.

1. Business Information

Business Name: Direct Moi EI

Address:
Bureau 326
78 Avenue des Champs-Γ‰lysΓ©es
75008 Paris
France

Website:
https://directmoi.com

BusinessHub Platform:
https://businesshub.directmoi.com

Business Consulting Platform:
https://businessconsulting.directmoi.com

Direct Moi EI provides informational content, business listing services, and consulting services through its platforms.

2. Nature of Services

Direct Moi provides digital services, including business listing subscriptions available through the BusinessHub platform.

As these are digital services and not physical products, traditional product returns do not apply.

3. Refund Request Period

Customers may request a refund within 7 days from the date of subscription purchase.

Refund requests submitted after 7 days from the subscription date will not be eligible for a refund.

4. Eligible Packages

Refunds are available only for the following subscription packages:

  • Standard Listing Package
  • Premium Listing Package

Other packages may not be eligible for refunds.

5. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Promotional or discounted subscription plans
  • Special promotional campaigns or offers
  • Refund requests submitted after 7 days from the purchase date

6. Exchanges

As our services are digital subscriptions, exchanges are not available.

Customers cannot exchange a purchased subscription for another product or service.

7. Consulting Services

This Return & Refund Policy does not apply to consulting services available through:

https://businessconsulting.directmoi.com

Consulting services are handled directly with clients and may be governed by separate agreements.

8. How to Request a Refund

To request a refund, please contact us through our official contact page and include your purchase details.

Refund requests can be submitted at: Contact us

9. Policy Updates

Direct Moi EI reserves the right to update or modify this Return & Refund Policy at any time.

Any updates will be posted on this page with the updated revision date.